Jonathan R.
I cannot recommend Sheena Schwahn at CMG Home Loans highly enough. From the very beginning of the process through closing, Sheena provided exceptional guidance, professionalism, and communication. Purchasing a home entirely remotely while stationed in Guam could have been a stressful experience, but she made it remarkably smooth every step of the way. One of the biggest advantages was that Sheena is licensed in both Guam and Florida, which allowed her to understand my unique circumstances and seamlessly coordinate with my real estate agents and everyone involved in the transaction. She was proactive in ensuring the required documents, inspections, and deadlines were completed on time, helping prevent issues before they became problems. Her knowledge of the mortgage process is outstanding, and she always took the time to explain my options, answer questions, and make sure I was comfortable with every decision. Throughout the entire transaction, I felt that she genuinely had my best interests in mind. Because of Sheena’s expertise and dedication, my closing went smoothly despite being handled completely from thousands of miles away. I look forward to working with Sheena again when it’s time to refinance this home, and I also plan to explore moving another mortgage to CMG Home Loans because of the outstanding service she provided. If you’re looking for a knowledgeable, responsive, and trustworthy loan officer who truly goes above and beyond, I wholeheartedly recommend Sheena Schwahn. She made what could have been a complicated long-distance home purchase an outstanding experience.