Danielle B.
Working with Bertha was truly an exceptional experience from start to finish. She was incredibly responsive, patient, and always willing to run numbers on multiple homes so I could clearly understand what my potential rate and monthly payment would look like before making decisions. That level of transparency gave me so much confidence throughout the process. What really set Bertha apart was her commitment to making sure I had access to every opportunity available to me. She proactively walked me through qualifying for a down payment assistance program—something most lenders don’t even mention. She explained the pros and cons, guided me step-by-step through the process, and made what could have felt overwhelming completely seamless. Even at closing, Bertha went above and beyond. She showed up to celebrate, making the moment even more special. And to top it off, she helped secure money back at closing—which was such an incredible bonus. I truly could not recommend Bertha more highly. Her expertise, availability, and genuine care made all the difference. If you’re looking for someone who will advocate for you and make the process smooth and empowering, she is it.
