Working with this lending team has been one of the best parts of our entire home-buying experience. From the very beginning—while we were still in Wichita preparing to move our entire family halfway across the country for a new job—they were proactive, communicative, and incredibly supportive. They helped us get fully pre-approved before we even left Kansas, which allowed us to start house hunting immediately after arriving in Washington. One thing that truly made a difference was working with a local lending team rather than a large corporate lender. Whenever we needed to talk, ask a question, or clarify something, we had real people we could reach directly—no call centers, no bureaucracy, and no delays. Having that level of accessibility during a major relocation was invaluable and greatly reduced the stress of the process. They also worked closely with our realtor team throughout the entire experience. The collaboration between all three of us—lender, realtor, and buyer—made everything smoother, faster, and entirely in sync. It genuinely felt like everyone was working together toward one goal: getting us into the right home with full confidence. Their knowledge of the VA loan process was excellent, and they guided us through each step with clarity and patience. They took the time to answer our detailed budget questions and provided the real numbers and scenarios that allowed us to make informed decisions. They even recommended American Family Insurance, which turned out to be an excellent fit for our needs. Thanks to their efficiency, we were able to close in under a month—giving us extra time to work on the home before moving in. And even after closing, they’ve continued to offer support and guidance as we settle into this next chapter. Overall, their expertise, responsiveness, and genuinely personal approach made an enormous difference. I would highly recommend them to anyone, especially fellow VA buyers who want a knowledgeable, accessible, and collaborative lending team in their corner every step of the way.
Nathaniel P.